School app for parent communication. Club app for sporting clubs. Resident specific communication app for relatives in aged care facilities. Tiqbiz is flexible and can be used to replace instant messages, send updates, newsletters, events, photos, videos and more. All posts are sent with a push notification.
To see how it works, download the app today then
'Find' and 'Tick' a School or Organisation.

Can't see the green button below? Click here to download.

Download Tiqbiz now, it's free!

Why tiqbiz is great...

Tiqbiz is proudly Australian owned, designed and developed.
Our office is located in Melbourne, Australia and all development, service, sales and support is managed directly from this location.

Currently used throughout Australia, New Zealand, India and Thailand, tiqbiz is also expanding out to other countries in the near future.

Our young and talented team are dedicated to delivering the very best product and even better service. We are continually pushing the boundaries with ongoing development, innovation and ideas. We are passionate about our product, our customers and what we do, which is the recipe to our success.

Our team is knowledgeable and friendly, plus we love a chat, so please feel free to drop us a line to discuss opening and account, or becoming a reseller.

Look forward to hearing from you!

30 Day FREE TRIAL

If you'd like to learn more about tiqbiz the best way is with a trial account. We'll set up a free 30 days free trial account for you within 24 hours. Simply send us your info below, and we'll send the details of your new trial account to you the very next day!

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Australia
Head Office - Victoria: +61 3 9800 1489 (8:30am - 5:30pm AEST)
New South Wales: 02 8091 6826 (8:30am - 5:30pm AEST)
Queensland: 07 5641 4565 (8:30am - 5:30pm AEST)
South Australia: 08 8121 5651 (8:30am - 5:30pm AEST)
Western Australia: 08 9467 5780 (8:30am - 5:30pm AEST)

New Zealand
Auckland: 02 7470 7112 (9am - 5pm NZ time)
Queenstown: 03 669 0502 (11am - 7pm NZ time)

India
Phone: 09866219241
Website: www.tiqbiz.in

Thailand
Phone: +66 8 6889 8448

Message Bank: For after hours support please request a call back at any time that suits you.
Skype: Chat to us online by adding 'Tiqbiz' to your contacts
Email: team@tiqbiz.com
Tiqbiz Skype status


Features

Target Year Levels

Tiqbiz lets you stream your communications to specific classes, year levels and groups. Our simple ticking system means parents select what is relevant to their children.

Computer & Mobile

Download the tiqbiz app to your phone, tablet or computer to access the information you choose to receive while you're on the move, at work or at home!

Instant Message

Via the school app you can send instant messages to all parents, or parents of specific year levels. This feature can be used to add an alert to general notifications or reminders. The school sends these messages without using SMS, so no costs apply.

Tiqbiz Events Calendar

An easy to use events calendar that is designed in a simple scroll format making it easy to find upcoming events. The calendar includes features like google map locations and images.

News Feed

Using tiqbiz, you can post your stories one at a time direct to the school app. This way of communicating is more exciting, keeping parents up to date as soon as events unfold. Parents will also find receiving information one story at a time, easier to read and more enjoyable to digest than PDF newsletters.

Help & Support

Friendly and personal customer service and technical support through our office based in Melbourne, Australia. You can contact the tiqbiz team at any time by chat on Skype, by Phone, or by Email.

Tiqbiz is available on...

Desktop

Tiqbiz can be downloaded to both Windows and Apple Mac computers. Downloading tiqbiz to your computer is easy, and can be done via the tiqbiz website.

Smartphone

Access tiqbiz when you're on the move! Tiqbiz can be downloaded on both iPhone and Android. Downloading tiqbiz to your phone can be done via your app store.

Tablet

A convenient way to access tiqbiz, anywhere! Tiqbiz can be downloaded on both iOS (iPad) and Android tablets. Download tiqbiz to your tablet via your app store.

Get in touch

Please feel free to contact the tiqbiz customer service team directly:

Australia
Head Office - Victoria: +61 3 9800 1489 (8:30am - 5:30pm AEST)
New South Wales: 02 8091 6826 (8:30am - 5:30pm AEST)
Queensland: 07 5641 4565 (8:30am - 5:30pm AEST)
South Australia: 08 8121 5651 (8:30am - 5:30pm AEST)
Western Australia: 08 9467 5780 (8:30am - 5:30pm AEST)

New Zealand
Auckland: 02 7470 7112 (9am - 5pm NZ time)
Queenstown: 03 669 0502 (11am - 7pm NZ time)

India
Phone: 09866219241
Website: www.tiqbiz.in

Thailand
Phone: +66 8 6889 8448

Message Bank: For after hours support please request a call back at any time that suits you.
Skype: Chat to us online by adding 'Tiqbiz' to your contacts
Email: team@tiqbiz.com
Tiqbiz Skype status


For general enquiries about tiqbiz or for a support request please fill out the form below.

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FAQ & Troubleshooting

Before you contact us with any problems you might be encountering, there are a few handy tips below that might help. Please contact us if these methods don't assist you.

Frequently Asked Questions

  • Q.I have downloaded tiqbiz on my computer, ticked my school, gone to the tiqbiz inbox and clicked on the newsletter, but the newsletter is not showing.

    1. Open Google, type "Adobe Reader", select the top result and follow the download process.
    2. Once downloaded, double click the red Adobe Reader icon on your desktop to activate it.
    3. Re-start your computer.
    4. Open tiqbiz and your newsletters will be now be visible.

  • Q.In the tiqbiz inbox on my computer, the newsletter loads, but I can't see anything.

    1. Open Google, type "Adobe Reader", select the top result and follow the download process.
    2. Once downloaded, double click the red Adobe Reader icon on your desktop to activate it.
    3. Re-start your computer.
    4. Open tiqbiz and your newsletters will be now be visible.

  • Q.In the tiqbiz inbox on my computer, I can only see a black or white screen when I try to
    view a newsletter.

    1. Open Google, type "Adobe Reader", select the top result and follow the download process.
    2. Once downloaded, double click the red Adobe Reader icon on your desktop to activate it.
    3. Re-start your computer.
    4. Open tiqbiz and your newsletters will be now be visible.

  • Q.Not receiving any newsletters or notifications?

    1. Check you are 'ticked' on a box. In your inbox you should see the school/business you wish to be receiving notifications from. If you see, 'You current have no newsletters to view. Click on find below to browse' then you do not have a box ticked and will need to go to 'Find' and find and tick the box you require.
    2. Check you have internet connection. You must have full 3G or in-interrupted wifi for tiqbiz to work.
    3. Check your wifi is not blocked by a secure school/business network. A protected network will block tiqbiz from accessing the internet properly and therefore the app from receiving newsletters and notifications.

  • Q.I am on an Apple device and can see information in my inbox, but I do not receive the push notifications.

    1. Network Blocks
    A internet, wifi or 3G connection is required to send and receive push alerts.
    Please check tiqbiz is white listed across your network and verify that the network or firewall is not blocking access to port 5223. If you feel no network blocks are present, and/or full 3G is available the device or computer may have lost its persistent connection to the push service and can't reconnect. Try quitting the app and relaunching it to see if the push successful the next time.
    2. Device Notifications Centre
    If your notifications centre for tiqbiz is switched off, or any of the settings set to 'off' then you will not receive notifications on that device.
    Please check your notifications centre represents the below:

    • a. Go to the Settings icon on your home screen
    • b. Select Notifications
    • c. Scroll down to Tiqbiz and select
    • d. Your settings here should read:
      Notifications Centre = ON
      Alert style = Banner or Alerts selected
      Badge App Icon = ON
      Sounds = ON
      View in lock screen = ON
    3. Device Push Registration
    Apple require every device to register to it's push service. Tiqbiz process this registration on your behalf when you register/login. If you are not receiving push alerts your device or computer may have lost its persistent connection to the push service during the push alert registration process. Try un-installing the app and registering/logging in again to allow tiqbiz to attempt to re-connect with the Apple server and complete your device push registration
    During app installation the user must also select 'ALLOW' for push alerts.

  • Q.I am on an Android device and can see information in my inbox, but I do not receive the push notifications.

    1. Network Blocks
    A internet, wifi or 3G connection is required to send and receive push alerts.
    If you feel no network blocks are present, and/or full 3G is available the device or computer may have lost its persistent connection to the push service and can't reconnect. Try quitting the app and relaunching it to see if the push successful the next time.
    2. Device Notifications centre (Available to devices on Jelly bean software only)
    If your notifications centre for tiqbiz is switched off, or any of the settings set to 'off' then you will not receive notifications on that device.
    Please check your notifications centre represents the below:

    • a. Pull down the notification bar
    • b. Long press the notification until a box appears
    • c. Hit the box that says, 'App Info'
    • d. Uncheck the box for 'Show Notifications'
    • e. You can re-enable notifications by re-checking the box
    3. Device Push Registration
    Google Cloud2Device uses an existing connection for Google services. This requires users to set up their Google account on their mobile devices. It requires devices running Android 2.3 or higher that also have the Market application (Play Store) installed. To access play store in order to download an app, a Google account must be set-up, so in most cases, access to downloading an app in the first place would mean the Google account is indeed set-up, but you may need to check and confirm this.

  • Q.I am on an Apple device and receive push notifications out of order occasionally.

    Apple provide no guarantee on the delivery or the order of the push alert messages.

  • Q.I am on an Apple device and had my the device switched off, and turned it back on and haven't received push notifications from tiqbiz that were sent during that time.

    Apple Push Notification Service includes a default Quality of Service (QoS) component that performs a store-and-forward function. If APNs attempts to deliver a notification but the device is offline, the QoS stores the notification. It promises to retain and deliver the last notification only and will only store the notification for a limited period before deleting it. Tiqbiz suggest this period of time should not be expected to be any longer than 24 hours.

  • Q.I am on an Android device and had my the device switched off, and turned it back on and haven't received push notifications from tiqbiz that were sent during that time.

    Google Cloud2Device retains the notifications for a period before deleting it. Tiqbiz suggest this period of time should not be expected to be any longer than 48 hours.

  • Q.I am on an Android device and I get the error: tiqbiz has stopped.

    1. Is the app up to date? Go to play store, type tiqbiz and if the button reads 'Installed' it is up to date. If the button reads 'Update' then make the update.
    2. Check software version Settings>About Phone>Android Version Only 2.3 and up is acceptable.
    3. Un-install the app and check the phones storage. In Settings>Storage>Available. The phone must have at least 20MB free (without tiqbiz installed) to load tiqbiz into the phone without memory problems (causing the app to shut down).
    4. If memory is ok, reinstall the app and see if the re-install solves the problem.
    5. If not, clear the cache on the phone. Settings> Applications> All> tiqbiz> force stop then Clear Cache. Then the user will have to login again.
    6. If none of the above suggestions solve the problem, please contact team@tiqbiz.com further assistance.

  • Q.I can't login.

    1. Please check you have received a confirmation email from tiqbiz with your username and password. Check you are typing the correct username/password. If you don't not have this confirmation email, and it is not in your junk, then you may have incorrectly typed your email address. You will need to re-register if that is the case.
    2. Please check you have internet connection.
    3. Please check tiqbiz is not being blocked by your school or business network.
    4. Please make sure you have full 3G reception on your device.

  • Q.I can login, but I can't get past the loading screen.

    This is most likely due to a network security block.
    Your school IT/internet environment has security protocols designed to prevent online intrusions. In some cases, this security can prevent tiqbiz working effectively on school grounds.
    If you are any experiencing problems with the tiqbiz website or app within your school, please investigate your IT systems security, browser & firewall blocks and 3G reception and 'allow' tiqbiz across your network and systems.
    Allowing the tiqbiz app to function on your network
    Your IT person will need to 'white list' tiqbiz to allow the app free use of required internet connection.
    For push notifications to work effectively, please verify that the network or firewall is not blocking access to port 5223.
    If white listing tiqbiz does not solve this problem, please contact us via email at team@tiqbiz.com and we will provide you further assistance in allowing tiqbiz on your IT systems.

  • Q.I am using tiqbiz on school grounds and I am experiencing problems.

    This is most likely due to a network security block.
    Your school IT/internet environment has security protocols designed to prevent online intrusions. In some cases, this security can prevent tiqbiz working effectively on school grounds.
    If you are any experiencing problems with the tiqbiz website or app within your school, please investigate your IT systems security, browser & firewall blocks and 3G reception and 'allow' tiqbiz across your network and systems.
    Allowing the tiqbiz app to function on your network
    Your IT person will need to 'white list' tiqbiz to allow the app free use of required internet connection.
    For push notifications to work effectively, please verify that the network or firewall is not blocking access to port 5223.
    If white listing tiqbiz does not solve this problem, please contact us via email at team@tiqbiz.com and we will provide you further assistance in allowing tiqbiz on your IT systems.

Need more help?

Our friendly team is available for more information and to assist you with any problems you encounter using tiqbiz. You can contact us at any time by chat on Skype, by Phone, or by Email.

Business or School Log in

Please log in here to access your tiqbiz account and enewsletters on tiqbiz.

Forgotten your login details? Click here

Register your school or business with tiqbiz

Get your enewsletters out there using tiqbiz. Click here.

One small step for your business, one giant leap for everyone!

We just need a few details to setup your tiqbiz business account. Once you have a business account, you can start adding your enewsletters and notifications to tiqbiz.

Business Details
Contact Details

Security Confirmation: Once you have lodged this form to us, we will call you during business hours to before sending your account registration and login details via email. Fields marked with an asterisk are mandatory.

Register and Download.

We just need a few details to create you a unique identity before the download begins.

Already have a username and password for tiqbiz? Click here.